Augmented reality remote assistance is an emerging technology that enables brand agents and product experts to visually guide and collaborate with customers and field technicians.
The original concept of remote assistance is based on a technician’s ability to use a remote connection to temporarily view or control a computer or a mobile device over a network or the Internet in order to help solve software issues.

Augmented reality remote assistance takes this concept further. It uses AR and streaming videos to link the contact center and headquarters to the customer’s home or the field where the work is being performed. This enables agents to remotely solve hardware issues – seamlessly bridging the physical and virtual worlds.
This report contains market size and forecasts of Augmented Reality Remote Assistance Software in Global, including the following market information:
Global Augmented Reality Remote Assistance Software Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Augmented Reality Remote Assistance Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
For Smartphones Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Augmented Reality Remote Assistance Software include Atheer, Microsoft Dynamics 365, Acty (ICONA), VSight, TeamViewer, Scope AR, TechSee, RE’FLEKT and Remote Eye, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Augmented Reality Remote Assistance Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Augmented Reality Remote Assistance Software Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Augmented Reality Remote Assistance Software Market Segment Percentages, by Type, 2021 (%)
For Smartphones
For Tablets (iOS and Android)
For Wearable Smart Glasses
For PC
Global Augmented Reality Remote Assistance Software Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Augmented Reality Remote Assistance Software Market Segment Percentages, by Application, 2021 (%)
Manufacturing
Energy
Automotive
Machinery
Aerospace & Defense
Life Sciences
Others
Global Augmented Reality Remote Assistance Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Augmented Reality Remote Assistance Software Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Augmented Reality Remote Assistance Software revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Augmented Reality Remote Assistance Software revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Atheer
Microsoft Dynamics 365
Acty (ICONA)
VSight
TeamViewer
Scope AR
TechSee
RE’FLEKT
Remote Eye
Augmentir
Plutomen Technologies
Brochesia
Epson
Lenovo
Upskill
KDDI Research
PTC
Fieldbit
Trimble