Global IT Service Management (ITSM) Software Market Insights and Forecast to 2028

Report ID: 1541333 | Published Date: Jan 2025 | No. of Page: 129 | Base Year: 2024 | Rating: 3.7 | Webstory: Check our Web story
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1 Report Business Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global IT Service Management (ITSM) Software Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
        1.2.2 Cloud-Based
        1.2.3 On-Premises
    1.3 Market by Application
        1.3.1 Global IT Service Management (ITSM) Software Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
        1.3.2 SMEs
        1.3.3 Large Enterprises
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global IT Service Management (ITSM) Software Market Perspective (2017-2028)
    2.2 IT Service Management (ITSM) Software Growth Trends by Region
        2.2.1 IT Service Management (ITSM) Software Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 IT Service Management (ITSM) Software Historic Market Size by Region (2017-2022)
        2.2.3 IT Service Management (ITSM) Software Forecasted Market Size by Region (2023-2028)
    2.3 IT Service Management (ITSM) Software Market Dynamics
        2.3.1 IT Service Management (ITSM) Software Industry Trends
        2.3.2 IT Service Management (ITSM) Software Market Drivers
        2.3.3 IT Service Management (ITSM) Software Market Challenges
        2.3.4 IT Service Management (ITSM) Software Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top IT Service Management (ITSM) Software Players by Revenue
        3.1.1 Global Top IT Service Management (ITSM) Software Players by Revenue (2017-2022)
        3.1.2 Global IT Service Management (ITSM) Software Revenue Market Share by Players (2017-2022)
    3.2 Global IT Service Management (ITSM) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by IT Service Management (ITSM) Software Revenue
    3.4 Global IT Service Management (ITSM) Software Market Concentration Ratio
        3.4.1 Global IT Service Management (ITSM) Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by IT Service Management (ITSM) Software Revenue in 2021
    3.5 IT Service Management (ITSM) Software Key Players Head office and Area Served
    3.6 Key Players IT Service Management (ITSM) Software Product Solution and Service
    3.7 Date of Enter into IT Service Management (ITSM) Software Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 IT Service Management (ITSM) Software Breakdown Data by Type
    4.1 Global IT Service Management (ITSM) Software Historic Market Size by Type (2017-2022)
    4.2 Global IT Service Management (ITSM) Software Forecasted Market Size by Type (2023-2028)
5 IT Service Management (ITSM) Software Breakdown Data by Application
    5.1 Global IT Service Management (ITSM) Software Historic Market Size by Application (2017-2022)
    5.2 Global IT Service Management (ITSM) Software Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America IT Service Management (ITSM) Software Market Size (2017-2028)
    6.2 North America IT Service Management (ITSM) Software Market Size by Type
        6.2.1 North America IT Service Management (ITSM) Software Market Size by Type (2017-2022)
        6.2.2 North America IT Service Management (ITSM) Software Market Size by Type (2023-2028)
        6.2.3 North America IT Service Management (ITSM) Software Market Share by Type (2017-2028)
    6.3 North America IT Service Management (ITSM) Software Market Size by Application
        6.3.1 North America IT Service Management (ITSM) Software Market Size by Application (2017-2022)
        6.3.2 North America IT Service Management (ITSM) Software Market Size by Application (2023-2028)
        6.3.3 North America IT Service Management (ITSM) Software Market Share by Application (2017-2028)
    6.4 North America IT Service Management (ITSM) Software Market Size by Country
        6.4.1 North America IT Service Management (ITSM) Software Market Size by Country (2017-2022)
        6.4.2 North America IT Service Management (ITSM) Software Market Size by Country (2023-2028)
        6.4.3 U.S.
        6.4.4 Canada
7 Europe
    7.1 Europe IT Service Management (ITSM) Software Market Size (2017-2028)
    7.2 Europe IT Service Management (ITSM) Software Market Size by Type
        7.2.1 Europe IT Service Management (ITSM) Software Market Size by Type (2017-2022)
        7.2.2 Europe IT Service Management (ITSM) Software Market Size by Type (2023-2028)
        7.2.3 Europe IT Service Management (ITSM) Software Market Share by Type (2017-2028)
    7.3 Europe IT Service Management (ITSM) Software Market Size by Application
        7.3.1 Europe IT Service Management (ITSM) Software Market Size by Application (2017-2022)
        7.3.2 Europe IT Service Management (ITSM) Software Market Size by Application (2023-2028)
        7.3.3 Europe IT Service Management (ITSM) Software Market Share by Application (2017-2028)
    7.4 Europe IT Service Management (ITSM) Software Market Size by Country
        7.4.1 Europe IT Service Management (ITSM) Software Market Size by Country (2017-2022)
        7.4.2 Europe IT Service Management (ITSM) Software Market Size by Country (2023-2028)
        7.4.3 Germany
        7.4.4 France
        7.4.5 U.K.
        7.4.6 Italy
        7.4.7 Russia
        7.4.8 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific IT Service Management (ITSM) Software Market Size (2017-2028)
    8.2 Asia-Pacific IT Service Management (ITSM) Software Market Size by Type
        8.2.1 Asia-Pacific IT Service Management (ITSM) Software Market Size by Type (2017-2022)
        8.2.2 Asia-Pacific IT Service Management (ITSM) Software Market Size by Type (2023-2028)
        8.2.3 Asia-Pacific IT Service Management (ITSM) Software Market Share by Type (2017-2028)
    8.3 Asia-Pacific IT Service Management (ITSM) Software Market Size by Application
        8.3.1 Asia-Pacific IT Service Management (ITSM) Software Market Size by Application (2017-2022)
        8.3.2 Asia-Pacific IT Service Management (ITSM) Software Market Size by Application (2023-2028)
        8.3.3 Asia-Pacific IT Service Management (ITSM) Software Market Share by Application (2017-2028)
    8.4 Asia-Pacific IT Service Management (ITSM) Software Market Size by Region
        8.4.1 Asia-Pacific IT Service Management (ITSM) Software Market Size by Region (2017-2022)
        8.4.2 Asia-Pacific IT Service Management (ITSM) Software Market Size by Region (2023-2028)
        8.4.3 China
        8.4.4 Japan
        8.4.5 South Korea
        8.4.6 Southeast Asia
        8.4.7 India
        8.4.8 Australia 
9 Latin America
    9.1 Latin America IT Service Management (ITSM) Software Market Size (2017-2028)
    9.2 Latin America IT Service Management (ITSM) Software Market Size by Type
        9.2.1 Latin America IT Service Management (ITSM) Software Market Size by Type (2017-2022)
        9.2.2 Latin America IT Service Management (ITSM) Software Market Size by Type (2023-2028)
        9.2.3 Latin America IT Service Management (ITSM) Software Market Share by Type (2017-2028)
    9.3 Latin America IT Service Management (ITSM) Software Market Size by Application
        9.3.1 Latin America IT Service Management (ITSM) Software Market Size by Application (2017-2022)
        9.3.2 Latin America IT Service Management (ITSM) Software Market Size by Application (2023-2028)
        9.3.3 Latin America IT Service Management (ITSM) Software Market Share by Application (2017-2028)
    9.4 Latin America IT Service Management (ITSM) Software Market Size by Country
        9.4.1 Latin America IT Service Management (ITSM) Software Market Size by Country (2017-2022)
        9.4.2 Latin America IT Service Management (ITSM) Software Market Size by Country (2023-2028)
        9.4.3 Mexico
        9.4.4 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa IT Service Management (ITSM) Software Market Size (2017-2028)
    10.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type
        10.2.1 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2017-2022)
        10.2.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type (2023-2028)
        10.2.3 Middle East & Africa IT Service Management (ITSM) Software Market Share by Type (2017-2028)
    10.3 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application
        10.3.1 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2017-2022)
        10.3.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application (2023-2028)
        10.3.3 Middle East & Africa IT Service Management (ITSM) Software Market Share by Application (2017-2028)
    10.4 Middle East & Africa IT Service Management (ITSM) Software Market Size by Country
        10.4.1 Middle East & Africa IT Service Management (ITSM) Software Market Size by Country (2017-2022)
        10.4.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Country (2023-2028)
        10.4.3 Turkey
        10.4.4 Saudi Arabia
        10.4.5 UAE
11 Key Players Profiles
    11.1 ServiceNow
        11.1.1 ServiceNow Company Details
        11.1.2 ServiceNow Business Overview
        11.1.3 ServiceNow IT Service Management (ITSM) Software Introduction
        11.1.4 ServiceNow Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.1.5 ServiceNow Recent Developments
    11.2 Atlassian
        11.2.1 Atlassian Company Details
        11.2.2 Atlassian Business Overview
        11.2.3 Atlassian IT Service Management (ITSM) Software Introduction
        11.2.4 Atlassian Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.2.5 Atlassian Recent Developments
    11.3 Ivanti (HEAT Software)
        11.3.1 Ivanti (HEAT Software) Company Details
        11.3.2 Ivanti (HEAT Software) Business Overview
        11.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Introduction
        11.3.4 Ivanti (HEAT Software) Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.3.5 Ivanti (HEAT Software) Recent Developments
    11.4 IBM
        11.4.1 IBM Company Details
        11.4.2 IBM Business Overview
        11.4.3 IBM IT Service Management (ITSM) Software Introduction
        11.4.4 IBM Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.4.5 IBM Recent Developments
    11.5 CA Technologies
        11.5.1 CA Technologies Company Details
        11.5.2 CA Technologies Business Overview
        11.5.3 CA Technologies IT Service Management (ITSM) Software Introduction
        11.5.4 CA Technologies Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.5.5 CA Technologies Recent Developments
    11.6 BMC Software
        11.6.1 BMC Software Company Details
        11.6.2 BMC Software Business Overview
        11.6.3 BMC Software IT Service Management (ITSM) Software Introduction
        11.6.4 BMC Software Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.6.5 BMC Software Recent Developments
    11.7 ASG Software
        11.7.1 ASG Software Company Details
        11.7.2 ASG Software Business Overview
        11.7.3 ASG Software IT Service Management (ITSM) Software Introduction
        11.7.4 ASG Software Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.7.5 ASG Software Recent Developments
    11.8 Axios Systems
        11.8.1 Axios Systems Company Details
        11.8.2 Axios Systems Business Overview
        11.8.3 Axios Systems IT Service Management (ITSM) Software Introduction
        11.8.4 Axios Systems Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.8.5 Axios Systems Recent Developments
    11.9 SAP
        11.9.1 SAP Company Details
        11.9.2 SAP Business Overview
        11.9.3 SAP IT Service Management (ITSM) Software Introduction
        11.9.4 SAP Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.9.5 SAP Recent Developments
    11.10 Cherwell Software
        11.10.1 Cherwell Software Company Details
        11.10.2 Cherwell Software Business Overview
        11.10.3 Cherwell Software IT Service Management (ITSM) Software Introduction
        11.10.4 Cherwell Software Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.10.5 Cherwell Software Recent Developments
    11.11 Micro Focus (Formerly HPE)
        11.11.1 Micro Focus (Formerly HPE) Company Details
        11.11.2 Micro Focus (Formerly HPE) Business Overview
        11.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Introduction
        11.11.4 Micro Focus (Formerly HPE) Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.11.5 Micro Focus (Formerly HPE) Recent Developments
    11.12 Freshworks
        11.12.1 Freshworks Company Details
        11.12.2 Freshworks Business Overview
        11.12.3 Freshworks IT Service Management (ITSM) Software Introduction
        11.12.4 Freshworks Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.12.5 Freshworks Recent Developments
    11.13 Ultimo Software
        11.13.1 Ultimo Software Company Details
        11.13.2 Ultimo Software Business Overview
        11.13.3 Ultimo Software IT Service Management (ITSM) Software Introduction
        11.13.4 Ultimo Software Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.13.5 Ultimo Software Recent Developments
    11.14 Epicor
        11.14.1 Epicor Company Details
        11.14.2 Epicor Business Overview
        11.14.3 Epicor IT Service Management (ITSM) Software Introduction
        11.14.4 Epicor Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.14.5 Epicor Recent Developments
    11.15 TOPdesk
        11.15.1 TOPdesk Company Details
        11.15.2 TOPdesk Business Overview
        11.15.3 TOPdesk IT Service Management (ITSM) Software Introduction
        11.15.4 TOPdesk Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.15.5 TOPdesk Recent Developments
    11.16 Samanage
        11.16.1 Samanage Company Details
        11.16.2 Samanage Business Overview
        11.16.3 Samanage IT Service Management (ITSM) Software Introduction
        11.16.4 Samanage Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.16.5 Samanage Recent Developments
    11.17 Agiloft Service
        11.17.1 Agiloft Service Company Details
        11.17.2 Agiloft Service Business Overview
        11.17.3 Agiloft Service IT Service Management (ITSM) Software Introduction
        11.17.4 Agiloft Service Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.17.5 Agiloft Service Recent Developments
    11.18 Symantec
        11.18.1 Symantec Company Details
        11.18.2 Symantec Business Overview
        11.18.3 Symantec IT Service Management (ITSM) Software Introduction
        11.18.4 Symantec Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.18.5 Symantec Recent Developments
    11.19 SysAid
        11.19.1 SysAid Company Details
        11.19.2 SysAid Business Overview
        11.19.3 SysAid IT Service Management (ITSM) Software Introduction
        11.19.4 SysAid Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.19.5 SysAid Recent Developments
    11.20 SolarWinds
        11.20.1 SolarWinds Company Details
        11.20.2 SolarWinds Business Overview
        11.20.3 SolarWinds IT Service Management (ITSM) Software Introduction
        11.20.4 SolarWinds Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.20.5 SolarWinds Recent Developments
    11.21 Autotask
        11.21.1 Autotask Company Details
        11.21.2 Autotask Business Overview
        11.21.3 Autotask IT Service Management (ITSM) Software Introduction
        11.21.4 Autotask Revenue in IT Service Management (ITSM) Software Business (2017-2022)
        11.21.5 Autotask Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Author Details
    13.3 Disclaimer

List of Tables
    Table 1. Global IT Service Management (ITSM) Software Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
    Table 2. Key Players of Cloud-Based
    Table 3. Key Players of On-Premises
    Table 4. Global IT Service Management (ITSM) Software Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
    Table 5. Global IT Service Management (ITSM) Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global IT Service Management (ITSM) Software Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global IT Service Management (ITSM) Software Market Share by Region (2017-2022)
    Table 8. Global IT Service Management (ITSM) Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global IT Service Management (ITSM) Software Market Share by Region (2023-2028)
    Table 10. IT Service Management (ITSM) Software Market Trends
    Table 11. IT Service Management (ITSM) Software Market Drivers
    Table 12. IT Service Management (ITSM) Software Market Challenges
    Table 13. IT Service Management (ITSM) Software Market Restraints
    Table 14. Global IT Service Management (ITSM) Software Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global IT Service Management (ITSM) Software Revenue Share by Players (2017-2022)
    Table 16. Global Top IT Service Management (ITSM) Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Management (ITSM) Software as of 2021)
    Table 17. Ranking of Global Top IT Service Management (ITSM) Software Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by IT Service Management (ITSM) Software Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players IT Service Management (ITSM) Software Product Solution and Service
    Table 21. Date of Enter into IT Service Management (ITSM) Software Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global IT Service Management (ITSM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global IT Service Management (ITSM) Software Revenue Market Share by Type (2017-2022)
    Table 25. Global IT Service Management (ITSM) Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global IT Service Management (ITSM) Software Revenue Market Share by Type (2023-2028)
    Table 27. Global IT Service Management (ITSM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global IT Service Management (ITSM) Software Revenue Share by Application (2017-2022)
    Table 29. Global IT Service Management (ITSM) Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global IT Service Management (ITSM) Software Revenue Share by Application (2023-2028)
    Table 31. North America IT Service Management (ITSM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 32. North America IT Service Management (ITSM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 33. North America IT Service Management (ITSM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 34. North America IT Service Management (ITSM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 35. North America IT Service Management (ITSM) Software Market Size by Country (2017-2022) & (US$ Million)
    Table 36. North America IT Service Management (ITSM) Software Market Size by Country (2023-2028) & (US$ Million)
    Table 37. Europe IT Service Management (ITSM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 38. Europe IT Service Management (ITSM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 39. Europe IT Service Management (ITSM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 40. Europe IT Service Management (ITSM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 41. Europe IT Service Management (ITSM) Software Market Size by Country (2017-2022) & (US$ Million)
    Table 42. Europe IT Service Management (ITSM) Software Market Size by Country (2023-2028) & (US$ Million)
    Table 43. Asia Pacific IT Service Management (ITSM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 44. Asia Pacific IT Service Management (ITSM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 45. Asia Pacific IT Service Management (ITSM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 46. Asia Pacific IT Service Management (ITSM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 47. Asia Pacific IT Service Management (ITSM) Software Market Size by Region (2017-2022) & (US$ Million)
    Table 48. Asia Pacific IT Service Management (ITSM) Software Market Size by Region (2023-2028) & (US$ Million)
    Table 49. Latin America IT Service Management (ITSM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 50. Latin America IT Service Management (ITSM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 51. Latin America IT Service Management (ITSM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 52. Latin America IT Service Management (ITSM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 53. Latin America IT Service Management (ITSM) Software Market Size by Country (2017-2022) & (US$ Million)
    Table 54. Latin America IT Service Management (ITSM) Software Market Size by Country (2023-2028) & (US$ Million)
    Table 55. Middle East and Africa IT Service Management (ITSM) Software Market Size by Type (2017-2022) & (US$ Million)
    Table 56. Middle East and Africa IT Service Management (ITSM) Software Market Size by Type (2023-2028) & (US$ Million)
    Table 57. Middle East and Africa IT Service Management (ITSM) Software Market Size by Application (2017-2022) & (US$ Million)
    Table 58. Middle East and Africa IT Service Management (ITSM) Software Market Size by Application (2023-2028) & (US$ Million)
    Table 59. Middle East and Africa IT Service Management (ITSM) Software Market Size by Country (2017-2022) & (US$ Million)
    Table 60. Middle East and Africa IT Service Management (ITSM) Software Market Size by Country (2023-2028) & (US$ Million)
    Table 61. ServiceNow Company Details
    Table 62. ServiceNow Business Overview
    Table 63. ServiceNow IT Service Management (ITSM) Software Product
    Table 64. ServiceNow Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 65. ServiceNow Recent Developments
    Table 66. Atlassian Company Details
    Table 67. Atlassian Business Overview
    Table 68. Atlassian IT Service Management (ITSM) Software Product
    Table 69. Atlassian Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 70. Atlassian Recent Developments
    Table 71. Ivanti (HEAT Software) Company Details
    Table 72. Ivanti (HEAT Software) Business Overview
    Table 73. Ivanti (HEAT Software) IT Service Management (ITSM) Software Product
    Table 74. Ivanti (HEAT Software) Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 75. Ivanti (HEAT Software) Recent Developments
    Table 76. IBM Company Details
    Table 77. IBM Business Overview
    Table 78. IBM IT Service Management (ITSM) Software Product
    Table 79. IBM Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 80. IBM Recent Developments
    Table 81. CA Technologies Company Details
    Table 82. CA Technologies Business Overview
    Table 83. CA Technologies IT Service Management (ITSM) Software Product
    Table 84. CA Technologies Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 85. CA Technologies Recent Developments
    Table 86. BMC Software Company Details
    Table 87. BMC Software Business Overview
    Table 88. BMC Software IT Service Management (ITSM) Software Product
    Table 89. BMC Software Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 90. BMC Software Recent Developments
    Table 91. ASG Software Company Details
    Table 92. ASG Software Business Overview
    Table 93. ASG Software IT Service Management (ITSM) Software Product
    Table 94. ASG Software Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 95. ASG Software Recent Developments
    Table 96. Axios Systems Company Details
    Table 97. Axios Systems Business Overview
    Table 98. Axios Systems IT Service Management (ITSM) Software Product
    Table 99. Axios Systems Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 100. Axios Systems Recent Developments
    Table 101. SAP Company Details
    Table 102. SAP Business Overview
    Table 103. SAP IT Service Management (ITSM) Software Product
    Table 104. SAP Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 105. SAP Recent Developments
    Table 106. Cherwell Software Company Details
    Table 107. Cherwell Software Business Overview
    Table 108. Cherwell Software IT Service Management (ITSM) Software Product
    Table 109. Cherwell Software Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 110. Cherwell Software Recent Developments
    Table 111. Micro Focus (Formerly HPE) Company Details
    Table 112. Micro Focus (Formerly HPE) Business Overview
    Table 113. Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Product
    Table 114. Micro Focus (Formerly HPE) Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 115. Micro Focus (Formerly HPE) Recent Developments
    Table 116. Freshworks Company Details
    Table 117. Freshworks Business Overview
    Table 118. Freshworks IT Service Management (ITSM) Software Product
    Table 119. Freshworks Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 120. Freshworks Recent Developments
    Table 121. Ultimo Software Company Details
    Table 122. Ultimo Software Business Overview
    Table 123. Ultimo Software IT Service Management (ITSM) Software Product
    Table 124. Ultimo Software Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 125. Ultimo Software Recent Developments
    Table 126. Epicor Company Details
    Table 127. Epicor Business Overview
    Table 128. Epicor IT Service Management (ITSM) Software Product
    Table 129. Epicor Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 130. Epicor Recent Developments
    Table 131. TOPdesk Company Details
    Table 132. TOPdesk Business Overview
    Table 133. TOPdesk IT Service Management (ITSM) Software Product
    Table 134. TOPdesk Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 135. TOPdesk Recent Developments
    Table 136. Samanage Company Details
    Table 137. Samanage Business Overview
    Table 138. Samanage IT Service Management (ITSM) Software Product
    Table 139. Samanage Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 140. Samanage Recent Developments
    Table 141. Agiloft Service Company Details
    Table 142. Agiloft Service Business Overview
    Table 143. Agiloft Service IT Service Management (ITSM) Software Product
    Table 144. Agiloft Service Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 145. Agiloft Service Recent Developments
    Table 146. Symantec Company Details
    Table 147. Symantec Business Overview
    Table 148. Symantec IT Service Management (ITSM) Software Product
    Table 149. Symantec Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 150. Symantec Recent Developments
    Table 151. SysAid Company Details
    Table 152. SysAid Business Overview
    Table 153. SysAid IT Service Management (ITSM) Software Product
    Table 154. SysAid Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 155. SysAid Recent Developments
    Table 156. SolarWinds Company Details
    Table 157. SolarWinds Business Overview
    Table 158. SolarWinds IT Service Management (ITSM) Software Product
    Table 159. SolarWinds Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 160. SolarWinds Recent Developments
    Table 161. Autotask Company Details
    Table 162. Autotask Business Overview
    Table 163. Autotask IT Service Management (ITSM) Software Product
    Table 164. Autotask Revenue in IT Service Management (ITSM) Software Business (2017-2022) & (US$ Million)
    Table 165. Autotask Recent Developments
    Table 166. Research Programs/Design for This Report
    Table 167. Key Data Information from Secondary Sources
    Table 168. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global IT Service Management (ITSM) Software Market Share by Type: 2021 VS 2028
    Figure 2. Cloud-Based Features
    Figure 3. On-Premises Features
    Figure 4. Global IT Service Management (ITSM) Software Market Share by Application: 2021 VS 2028
    Figure 5. SMEs Case Studies
    Figure 6. Large Enterprises Case Studies
    Figure 7. IT Service Management (ITSM) Software Report Years Considered
    Figure 8. Global IT Service Management (ITSM) Software Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 9. Global IT Service Management (ITSM) Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 10. Global IT Service Management (ITSM) Software Market Share by Region: 2021 VS 2028
    Figure 11. Global IT Service Management (ITSM) Software Market Share by Players in 2021
    Figure 12. Global Top IT Service Management (ITSM) Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Management (ITSM) Software as of 2021)
    Figure 13. The Top 10 and 5 Players Market Share by IT Service Management (ITSM) Software Revenue in 2021
    Figure 14. North America IT Service Management (ITSM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 15. North America IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2028)
    Figure 16. North America IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2028)
    Figure 17. North America IT Service Management (ITSM) Software Market Size Share by Country (2017-2028)
    Figure 18. United States IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Canada IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 20. Europe IT Service Management (ITSM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 21. Europe IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2028)
    Figure 22. Europe IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2028)
    Figure 23. Europe IT Service Management (ITSM) Software Market Size Share by Country (2017-2028)
    Figure 24. Germany IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. France IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. U.K. IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Italy IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 28. Russia IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Nordic Countries IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. Asia-Pacific IT Service Management (ITSM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 31. Asia Pacific IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2028)
    Figure 32. Asia Pacific IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2028)
    Figure 33. Asia Pacific IT Service Management (ITSM) Software Market Size Share by Region (2017-2028)
    Figure 34. China IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Japan IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 36. South Korea IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Southeast Asia IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. India IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Australia IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 40. Latin America IT Service Management (ITSM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 41. Latin America IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2028)
    Figure 42. Latin America IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2028)
    Figure 43. Latin America IT Service Management (ITSM) Software Market Size Share by Country (2017-2028)
    Figure 44. Mexico IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 45. Brazil IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 46. Middle East & Africa IT Service Management (ITSM) Software Market Size YoY (2017-2028) & (US$ Million)
    Figure 47. Middle East and Africa IT Service Management (ITSM) Software Market Size Market Share by Type (2017-2028)
    Figure 48. Middle East and Africa IT Service Management (ITSM) Software Market Size Market Share by Application (2017-2028)
    Figure 49. Middle East and Africa IT Service Management (ITSM) Software Market Size Share by Country (2017-2028)
    Figure 50. Turkey IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 51. Saudi Arabia IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 52. UAE IT Service Management (ITSM) Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 53. ServiceNow Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 54. Atlassian Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 55. Ivanti (HEAT Software) Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 56. IBM Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 57. CA Technologies Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 58. BMC Software Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 59. ASG Software Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 60. Axios Systems Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 61. SAP Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 62. Cherwell Software Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 63. Micro Focus (Formerly HPE) Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 64. Freshworks Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 65. Ultimo Software Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 66. Epicor Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 67. TOPdesk Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 68. Samanage Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 69. Agiloft Service Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 70. Symantec Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 71. SysAid Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 72. SolarWinds Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 73. Autotask Revenue Growth Rate in IT Service Management (ITSM) Software Business (2017-2022)
    Figure 74. Bottom-up and Top-down Approaches for This Report
    Figure 75. Data Triangulation
    Figure 76. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo Software
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
Frequently Asked Questions
IT Service Management (ITSM) Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
IT Service Management (ITSM) Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
IT Service Management (ITSM) Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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