Service Desk Solutions
Service Desk Solutions market is segmented by region (country), players, by Type and by Applicati ... Read More
1 Study Coverage 1.1 IT Service Desk Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Introduction 1.2 Global IT Service Desk Outlook 2017 VS 2022 VS 2028 1.2.1 Global IT Service Desk Market Size for the Year 2017-2028 1.2.2 Global IT Service Desk Market Size for the Year 2017-2028 1.3 IT Service Desk Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.3.1 The Market Share of United States IT Service Desk in Global, 2017 VS 2022 VS 2028 1.3.2 The Growth Rate of IT Service Desk Market Size, United States VS Global, 2017 VS 2022 VS 2028 1.4 IT Service Desk Market Dynamics 1.4.1 IT Service Desk Industry Trends 1.4.2 IT Service Desk Market Drivers 1.4.3 IT Service Desk Market Challenges 1.4.4 IT Service Desk Market Restraints 1.5 Study Objectives 1.6 Years Considered 2 IT Service Desk by Type 2.1 IT Service Desk Market Segment by Type 2.1.1 Cloud based 2.1.2 On Premise 2.2 Global IT Service Desk Market Size by Type (2017, 2022 & 2028) 2.3 Global IT Service Desk Market Size by Type (2017-2028) 2.4 United States IT Service Desk Market Size by Type (2017, 2022 & 2028) 2.5 United States IT Service Desk Market Size by Type (2017-2028) 3 IT Service Desk by Application 3.1 IT Service Desk Market Segment by Application 3.1.1 SMBs 3.1.2 Large Enterprises 3.2 Global IT Service Desk Market Size by Application (2017, 2022 & 2028) 3.3 Global IT Service Desk Market Size by Application (2017-2028) 3.4 United States IT Service Desk Market Size by Application (2017, 2022 & 2028) 3.5 United States IT Service Desk Market Size by Application (2017-2028) 4 Global IT Service Desk Competitor Landscape by Company 4.1 Global IT Service Desk Market Size by Company 4.1.1 Top Global IT Service Desk Companies Ranked by Revenue (2021) 4.1.2 Global IT Service Desk Revenue by Player (2017-2022) 4.2 Global IT Service Desk Concentration Ratio (CR) 4.2.1 IT Service Desk Market Concentration Ratio (CR) (2017-2022) 4.2.2 Global Top 5 and Top 10 Largest Companies of IT Service Desk in 2021 4.2.3 Global IT Service Desk Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 4.3 Global IT Service Desk Headquarters, Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Type 4.3.1 Global IT Service Desk Headquarters and Area Served 4.3.2 Global IT Service Desk Companies Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Type 4.3.3 Date of International Companies Enter into IT Service Desk Market 4.4 Companies Mergers & Acquisitions, Expansion Plans 4.5 United States IT Service Desk Market Size by Company 4.5.1 Top IT Service Desk Players in United States, Ranked by Revenue (2021) 4.5.2 United States IT Service Desk Revenue by Players (2020, 2021 & 2022) 5 Global IT Service Desk Market Size by Region 5.1 Global IT Service Desk Market Size by Region: 2017 VS 2022 VS 2028 5.2 Global IT Service Desk Market Size by Region (2017-2028) 5.2.1 Global IT Service Desk Market Size by Region: 2017-2022 5.2.2 Global IT Service Desk Market Size by Region (2023-2028) 6 Segment in Region Level & Country Level 6.1 North America 6.1.1 North America IT Service Desk Market Size YoY Growth 2017-2028 6.1.2 North America IT Service Desk Market Facts & Figures by Country (2017, 2022 & 2028) 6.1.3 U.S. 6.1.4 Canada 6.2 Asia-Pacific 6.2.1 Asia-Pacific IT Service Desk Market Size YoY Growth 2017-2028 6.2.2 Asia-Pacific IT Service Desk Market Facts & Figures by Region (2017, 2022 & 2028) 6.2.3 China 6.2.4 Japan 6.2.5 South Korea 6.2.6 India 6.2.7 Australia 6.2.8 Taiwan 6.2.9 Indonesia 6.2.10 Thailand 6.2.11 Malaysia 6.2.12 Philippines 6.3 Europe 6.3.1 Europe IT Service Desk Market Size YoY Growth 2017-2028 6.3.2 Europe IT Service Desk Market Facts & Figures by Country (2017, 2022 & 2028) 6.3.3 Germany 6.3.4 France 6.3.5 U.K. 6.3.6 Italy 6.3.7 Russia 6.4 Latin America 6.4.1 Latin America IT Service Desk Market Size YoY Growth 2017-2028 6.4.2 Latin America IT Service Desk Market Facts & Figures by Country (2017, 2022 & 2028) 6.4.3 Mexico 6.4.4 Brazil 6.4.5 Argentina 6.5 Middle East and Africa 6.5.1 Middle East and Africa IT Service Desk Market Size YoY Growth 2017-2028 6.5.2 Middle East and Africa IT Service Desk Market Facts & Figures by Country (2017, 2022 & 2028) 6.5.3 Turkey 6.5.4 Saudi Arabia 6.5.5 U.A.E 7 Company Profiles 7.1 Samanage 7.1.1 Samanage Company Details 7.1.2 Samanage Business Overview 7.1.3 Samanage IT Service Desk Introduction 7.1.4 Samanage Revenue in IT Service Desk Business (2017-2022) 7.1.5 Samanage Recent Development 7.2 Freshservice 7.2.1 Freshservice Company Details 7.2.2 Freshservice Business Overview 7.2.3 Freshservice IT Service Desk Introduction 7.2.4 Freshservice Revenue in IT Service Desk Business (2017-2022) 7.2.5 Freshservice Recent Development 7.3 ManageEngine ServiceDesk 7.3.1 ManageEngine ServiceDesk Company Details 7.3.2 ManageEngine ServiceDesk Business Overview 7.3.3 ManageEngine ServiceDesk IT Service Desk Introduction 7.3.4 ManageEngine ServiceDesk Revenue in IT Service Desk Business (2017-2022) 7.3.5 ManageEngine ServiceDesk Recent Development 7.4 JIRA Service Desk 7.4.1 JIRA Service Desk Company Details 7.4.2 JIRA Service Desk Business Overview 7.4.3 JIRA Service Desk IT Service Desk Introduction 7.4.4 JIRA Service Desk Revenue in IT Service Desk Business (2017-2022) 7.4.5 JIRA Service Desk Recent Development 7.5 Zendesk 7.5.1 Zendesk Company Details 7.5.2 Zendesk Business Overview 7.5.3 Zendesk IT Service Desk Introduction 7.5.4 Zendesk Revenue in IT Service Desk Business (2017-2022) 7.5.5 Zendesk Recent Development 7.6 Track-It! 7.6.1 Track-It! Company Details 7.6.2 Track-It! Business Overview 7.6.3 Track-It! IT Service Desk Introduction 7.6.4 Track-It! Revenue in IT Service Desk Business (2017-2022) 7.6.5 Track-It! Recent Development 7.7 BMC Remedy 9 7.7.1 BMC Remedy 9 Company Details 7.7.2 BMC Remedy 9 Business Overview 7.7.3 BMC Remedy 9 IT Service Desk Introduction 7.7.4 BMC Remedy 9 Revenue in IT Service Desk Business (2017-2022) 7.7.5 BMC Remedy 9 Recent Development 7.8 Cherwell IT Service Management 7.8.1 Cherwell IT Service Management Company Details 7.8.2 Cherwell IT Service Management Business Overview 7.8.3 Cherwell IT Service Management IT Service Desk Introduction 7.8.4 Cherwell IT Service Management Revenue in IT Service Desk Business (2017-2022) 7.8.5 Cherwell IT Service Management Recent Development 7.9 Agiloft 7.9.1 Agiloft Company Details 7.9.2 Agiloft Business Overview 7.9.3 Agiloft IT Service Desk Introduction 7.9.4 Agiloft Revenue in IT Service Desk Business (2017-2022) 7.9.5 Agiloft Recent Development 7.10 Re:Desk 7.10.1 Re:Desk Company Details 7.10.2 Re:Desk Business Overview 7.10.3 Re:Desk IT Service Desk Introduction 7.10.4 Re:Desk Revenue in IT Service Desk Business (2017-2022) 7.10.5 Re:Desk Recent Development 7.11 ServiceNow 7.11.1 ServiceNow Company Details 7.11.2 ServiceNow Business Overview 7.11.3 ServiceNow IT Service Desk Introduction 7.11.4 ServiceNow Revenue in IT Service Desk Business (2017-2022) 7.11.5 ServiceNow Recent Development 7.12 GoToAssist 7.12.1 GoToAssist Company Details 7.12.2 GoToAssist Business Overview 7.12.3 GoToAssist IT Service Desk Introduction 7.12.4 GoToAssist Revenue in IT Service Desk Business (2017-2022) 7.12.5 GoToAssist Recent Development 7.13 Spiceworks 7.13.1 Spiceworks Company Details 7.13.2 Spiceworks Business Overview 7.13.3 Spiceworks IT Service Desk Introduction 7.13.4 Spiceworks Revenue in IT Service Desk Business (2017-2022) 7.13.5 Spiceworks Recent Development 7.14 EasyVista 7.14.1 EasyVista Company Details 7.14.2 EasyVista Business Overview 7.14.3 EasyVista IT Service Desk Introduction 7.14.4 EasyVista Revenue in IT Service Desk Business (2017-2022) 7.14.5 EasyVista Recent Development 7.15 Wolken 7.15.1 Wolken Company Details 7.15.2 Wolken Business Overview 7.15.3 Wolken IT Service Desk Introduction 7.15.4 Wolken Revenue in IT Service Desk Business (2017-2022) 7.15.5 Wolken Recent Development 8 Research Findings and Conclusion 9 Appendix 9.1 Research Methodology 9.1.1 Methodology/Research Approach 9.1.2 Data Source 9.2 Author Details 9.3 Disclaimer
List of Tables Table 1. IT Service Desk Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028) Table 2. IT Service Desk Market Trends Table 3. IT Service Desk Market Drivers Table 4. IT Service Desk Market Challenges Table 5. IT Service Desk Market Restraints Table 6. Global IT Service Desk Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 7. United States IT Service Desk Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 8. Global IT Service Desk Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 9. United States IT Service Desk Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 10. Top IT Service Desk Companies in Global Market, Ranking by Revenue (2021) Table 11. Global IT Service Desk Revenue by Player, (US$ Million), 2017-2022 Table 12. Global IT Service Desk Revenue Share by Player, 2017-2022 Table 13. Global IT Service Desk Companies Market Concentration Ratio (CR5 and HHI) Table 14. Global IT Service Desk by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Desk as of 2021) Table 15. Top Players of IT Service Desk in Global Market, Headquarters and Area Served Table 16. Companies Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Type Table 17. Date of International Companies Enter into IT Service Desk Market Table 18. Companies Mergers & Acquisitions, Expansion Plans Table 19. Top IT Service Desk Players in United States Market, Ranking by Revenue (2021) Table 20. United States IT Service Desk Revenue by Players, (US$ Million), 2020, 2021 & 2022 Table 21. United States IT Service Desk Revenue Share by Players, 2020, 2021 & 2022 Table 22. Global IT Service Desk Market Size by Region (US$ Million): 2017 VS 2022 VS 2028 Table 23. Global IT Service Desk Market Size by Region (2017-2022) & (US$ Million) Table 24. Global IT Service Desk Market Size Forecast by Region (2023-2028) & (US$ Million) Table 25. North America IT Service Desk Sales in Value by Country (2017-2028) & (US$ Million) Table 26. Asia Pacific IT Service Desk Sales in Value by Region (2017-2028) & (US$ Million) Table 27. Europe IT Service Desk Sales in Value by Country (2017-2028) & (US$ Million) Table 28. Latin Americaa IT Service Desk Sales in Value by Country (2017-2028) & (US$ Million) Table 29. Middle East and Africa IT Service Desk Sales in Value by Country (2017-2028) & (US$ Million) Table 30. Samanage Company Details Table 31. Samanage Business Overview Table 32. Samanage IT Service Desk Product Table 33. Samanage Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 34. Samanage Recent Development Table 35. Freshservice Company Details Table 36. Freshservice Business Overview Table 37. Freshservice IT Service Desk Product Table 38. Freshservice Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 39. Freshservice Recent Development Table 40. ManageEngine ServiceDesk Company Details Table 41. ManageEngine ServiceDesk Business Overview Table 42. ManageEngine ServiceDesk IT Service Desk Product Table 43. ManageEngine ServiceDesk Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 44. ManageEngine ServiceDesk Recent Development Table 45. JIRA Service Desk Company Details Table 46. JIRA Service Desk Business Overview Table 47. JIRA Service Desk IT Service Desk Product Table 48. JIRA Service Desk Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 49. JIRA Service Desk Recent Development Table 50. Zendesk Company Details Table 51. Zendesk Business Overview Table 52. Zendesk IT Service Desk Product Table 53. Zendesk Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 54. Zendesk Recent Development Table 55. Track-It! Company Details Table 56. Track-It! Business Overview Table 57. Track-It! IT Service Desk Product Table 58. Track-It! Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 59. Track-It! Recent Development Table 60. BMC Remedy 9 Company Details Table 61. BMC Remedy 9 Business Overview Table 62. BMC Remedy 9 IT Service Desk Product Table 63. BMC Remedy 9 Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 64. BMC Remedy 9 Recent Development Table 65. Cherwell IT Service Management Company Details Table 66. Cherwell IT Service Management Business Overview Table 67. Cherwell IT Service Management IT Service Desk Product Table 68. Cherwell IT Service Management Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 69. Cherwell IT Service Management Recent Development Table 70. Agiloft Company Details Table 71. Agiloft Business Overview Table 72. Agiloft IT Service Desk Product Table 73. Agiloft Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 74. Agiloft Recent Development Table 75. Re:Desk Company Details Table 76. Re:Desk Business Overview Table 77. Re:Desk IT Service Desk Product Table 78. Re:Desk Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 79. Re:Desk Recent Development Table 80. ServiceNow Company Details Table 81. ServiceNow Business Overview Table 82. ServiceNow IT Service Desk Product Table 83. ServiceNow Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 84. ServiceNow Recent Development Table 85. GoToAssist Company Details Table 86. GoToAssist Business Overview Table 87. GoToAssist IT Service Desk Product Table 88. GoToAssist Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 89. GoToAssist Recent Development Table 90. Spiceworks Company Details Table 91. Spiceworks Business Overview Table 92. Spiceworks IT Service Desk Product Table 93. Spiceworks Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 94. Spiceworks Recent Development Table 95. EasyVista Company Details Table 96. EasyVista Business Overview Table 97. EasyVista IT Service Desk Product Table 98. EasyVista Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 99. EasyVista Recent Development Table 100. Wolken Company Details Table 101. Wolken Business Overview Table 102. Wolken IT Service Desk Product Table 103. Wolken Revenue in IT Service Desk Business (2017-2022) & (US$ Million) Table 104. Wolken Recent Development Table 105. Research Programs/Design for This Report Table 106. Key Data Information from Secondary Sources Table 107. Key Data Information from Primary Sources List of Figures Figure 1. IT Service Desk Product Picture Figure 2. Global IT Service Desk Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 3. Global IT Service Desk Market Size 2017-2028 (US$ Million) Figure 4. United States IT Service Desk Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 5. United States IT Service Desk Market Size 2017-2028 (US$ Million) Figure 6. United States IT Service Desk Market Share in Global 2017-2028 Figure 7. IT Service Desk Report Years Considered Figure 8. Product Picture of Cloud based Figure 9. Product Picture of On Premise Figure 10. Global IT Service Desk Market Share by Type in 2022 & 2028 Figure 11. Global IT Service Desk Market Size by Type (2017-2028) & (US$ Million) Figure 12. Global IT Service Desk Market Share by Type (2017-2028) Figure 13. United States IT Service Desk Market Share by Type in 2022 & 2028 Figure 14. United States IT Service Desk Market Size by Type (2017-2028) & (US$ Million) Figure 15. United States IT Service Desk Market Share by Type (2017-2028) Figure 16. Product Picture of SMBs Figure 17. Product Picture of Large Enterprises Figure 18. Global IT Service Desk Market Share by Application in 2022 & 2028 Figure 19. Global IT Service Desk Market Size by Application (2017-2028) & (US$ Million) Figure 20. Global IT Service Desk Market Share by Application (2017-2028) Figure 21. United States IT Service Desk Market Share by Application in 2022 & 2028 Figure 22. United States IT Service Desk Market Size by Application (2017-2028) & (US$ Million) Figure 23. United States IT Service Desk Market Share by Application (2017-2028) Figure 24. North America IT Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 25. U.S. IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 26. Canada IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 27. Europe IT Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 28. Germany IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 29. France IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 30. U.K. IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 31. Italy IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 32. Russia IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 33. Asia-Pacific IT Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 34. China IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 35. Japan IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 36. South Korea IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 37. India IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 38. Australia IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 39. Taiwan IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 40. Indonesia IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 41. Thailand IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 42. Malaysia IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 43. Philippines IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 44. Latin America IT Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 45. Mexico IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 46. Brazil IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 47. Argentina IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 48. Middle East & Africa IT Service Desk Market Size Growth Rate 2017-2028 (US$ Million) Figure 49. Turkey IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 50. Saudi Arabia IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 51. U.A.E IT Service Desk Market Size Growth Rate (2017-2028) & (US$ Million) Figure 52. Samanage Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 53. Freshservice Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 54. ManageEngine ServiceDesk Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 55. JIRA Service Desk Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 56. Zendesk Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 57. Track-It! Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 58. BMC Remedy 9 Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 59. Cherwell IT Service Management Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 60. Agiloft Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 61. Re:Desk Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 62. ServiceNow Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 63. GoToAssist Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 64. Spiceworks Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 65. EasyVista Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 66. Wolken Revenue Growth Rate in IT Service Desk Business (2017-2022) Figure 67. Bottom-up and Top-down Approaches for This Report Figure 68. Data Triangulation Figure 69. Key Executives Interviewed
Samanage Freshservice ManageEngine ServiceDesk JIRA Service Desk Zendesk Track-It! BMC Remedy 9 Cherwell IT Service Management Agiloft Re:Desk ServiceNow GoToAssist Spiceworks EasyVista Wolken
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