Global Chatbots Software Market Research Report 2023

Report ID: 1894437 | Published Date: Jan 2025 | No. of Page: 91 | Base Year: 2024 | Rating: 4.7 | Webstory: Check our Web story
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1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Chatbots Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 Cloud Based
        1.2.3 Web Based
    1.3 Market by Application
        1.3.1 Global Chatbots Software Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 Large Enterprises
        1.3.3 SMEs
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Chatbots Software Market Perspective (2017-2028)
    2.2 Chatbots Software Growth Trends by Region
        2.2.1 Chatbots Software Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Chatbots Software Historic Market Size by Region (2017-2022)
        2.2.3 Chatbots Software Forecasted Market Size by Region (2023-2028)
    2.3 Chatbots Software Market Dynamics
        2.3.1 Chatbots Software Industry Trends
        2.3.2 Chatbots Software Market Drivers
        2.3.3 Chatbots Software Market Challenges
        2.3.4 Chatbots Software Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Chatbots Software Players by Revenue
        3.1.1 Global Top Chatbots Software Players by Revenue (2017-2022)
        3.1.2 Global Chatbots Software Revenue Market Share by Players (2017-2022)
    3.2 Global Chatbots Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Chatbots Software Revenue
    3.4 Global Chatbots Software Market Concentration Ratio
        3.4.1 Global Chatbots Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Chatbots Software Revenue in 2021
    3.5 Chatbots Software Key Players Head office and Area Served
    3.6 Key Players Chatbots Software Product Solution and Service
    3.7 Date of Enter into Chatbots Software Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Chatbots Software Breakdown Data by Type
    4.1 Global Chatbots Software Historic Market Size by Type (2017-2022)
    4.2 Global Chatbots Software Forecasted Market Size by Type (2023-2028)
5 Chatbots Software Breakdown Data by Application
    5.1 Global Chatbots Software Historic Market Size by Application (2017-2022)
    5.2 Global Chatbots Software Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Chatbots Software Market Size (2017-2028)
    6.2 North America Chatbots Software Market Size by Country (2017-2022)
    6.3 North America Chatbots Software Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe Chatbots Software Market Size (2017-2028)
    7.2 Europe Chatbots Software Market Size by Country (2017-2022)
    7.3 Europe Chatbots Software Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Chatbots Software Market Size (2017-2028)
    8.2 Asia-Pacific Chatbots Software Market Size by Country (2017-2022)
    8.3 Asia-Pacific Chatbots Software Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America Chatbots Software Market Size (2017-2028)
    9.2 Latin America Chatbots Software Market Size by Country (2017-2022)
    9.3 Latin America Chatbots Software Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Chatbots Software Market Size (2017-2028)
    10.2 Middle East & Africa Chatbots Software Market Size by Country (2017-2022)
    10.3 Middle East & Africa Chatbots Software Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Intercom
        11.1.1 Intercom Company Detail
        11.1.2 Intercom Business Overview
        11.1.3 Intercom Chatbots Software Introduction
        11.1.4 Intercom Revenue in Chatbots Software Business (2017-2022)
        11.1.5 Intercom Recent Development
    11.2 Drift
        11.2.1 Drift Company Detail
        11.2.2 Drift Business Overview
        11.2.3 Drift Chatbots Software Introduction
        11.2.4 Drift Revenue in Chatbots Software Business (2017-2022)
        11.2.5 Drift Recent Development
    11.3 Zendesk
        11.3.1 Zendesk Company Detail
        11.3.2 Zendesk Business Overview
        11.3.3 Zendesk Chatbots Software Introduction
        11.3.4 Zendesk Revenue in Chatbots Software Business (2017-2022)
        11.3.5 Zendesk Recent Development
    11.4 IBM
        11.4.1 IBM Company Detail
        11.4.2 IBM Business Overview
        11.4.3 IBM Chatbots Software Introduction
        11.4.4 IBM Revenue in Chatbots Software Business (2017-2022)
        11.4.5 IBM Recent Development
    11.5 ManyChat
        11.5.1 ManyChat Company Detail
        11.5.2 ManyChat Business Overview
        11.5.3 ManyChat Chatbots Software Introduction
        11.5.4 ManyChat Revenue in Chatbots Software Business (2017-2022)
        11.5.5 ManyChat Recent Development
    11.6 Aivo
        11.6.1 Aivo Company Detail
        11.6.2 Aivo Business Overview
        11.6.3 Aivo Chatbots Software Introduction
        11.6.4 Aivo Revenue in Chatbots Software Business (2017-2022)
        11.6.5 Aivo Recent Development
    11.7 Activechat.ai
        11.7.1 Activechat.ai Company Detail
        11.7.2 Activechat.ai Business Overview
        11.7.3 Activechat.ai Chatbots Software Introduction
        11.7.4 Activechat.ai Revenue in Chatbots Software Business (2017-2022)
        11.7.5 Activechat.ai Recent Development
    11.8 Alfred AI
        11.8.1 Alfred AI Company Detail
        11.8.2 Alfred AI Business Overview
        11.8.3 Alfred AI Chatbots Software Introduction
        11.8.4 Alfred AI Revenue in Chatbots Software Business (2017-2022)
        11.8.5 Alfred AI Recent Development
    11.9 BOTNATION AI
        11.9.1 BOTNATION AI Company Detail
        11.9.2 BOTNATION AI Business Overview
        11.9.3 BOTNATION AI Chatbots Software Introduction
        11.9.4 BOTNATION AI Revenue in Chatbots Software Business (2017-2022)
        11.9.5 BOTNATION AI Recent Development
    11.10 ChipBot
        11.10.1 ChipBot Company Detail
        11.10.2 ChipBot Business Overview
        11.10.3 ChipBot Chatbots Software Introduction
        11.10.4 ChipBot Revenue in Chatbots Software Business (2017-2022)
        11.10.5 ChipBot Recent Development
    11.11 Cisco
        11.11.1 Cisco Company Detail
        11.11.2 Cisco Business Overview
        11.11.3 Cisco Chatbots Software Introduction
        11.11.4 Cisco Revenue in Chatbots Software Business (2017-2022)
        11.11.5 Cisco Recent Development
    11.12 Nina
        11.12.1 Nina Company Detail
        11.12.2 Nina Business Overview
        11.12.3 Nina Chatbots Software Introduction
        11.12.4 Nina Revenue in Chatbots Software Business (2017-2022)
        11.12.5 Nina Recent Development
    11.13 Quriobot
        11.13.1 Quriobot Company Detail
        11.13.2 Quriobot Business Overview
        11.13.3 Quriobot Chatbots Software Introduction
        11.13.4 Quriobot Revenue in Chatbots Software Business (2017-2022)
        11.13.5 Quriobot Recent Development
    11.14 Whisbi
        11.14.1 Whisbi Company Detail
        11.14.2 Whisbi Business Overview
        11.14.3 Whisbi Chatbots Software Introduction
        11.14.4 Whisbi Revenue in Chatbots Software Business (2017-2022)
        11.14.5 Whisbi Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global Chatbots Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of Cloud Based
    Table 3. Key Players of Web Based
    Table 4. Global Chatbots Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global Chatbots Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Chatbots Software Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Chatbots Software Market Share by Region (2017-2022)
    Table 8. Global Chatbots Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Chatbots Software Market Share by Region (2023-2028)
    Table 10. Chatbots Software Market Trends
    Table 11. Chatbots Software Market Drivers
    Table 12. Chatbots Software Market Challenges
    Table 13. Chatbots Software Market Restraints
    Table 14. Global Chatbots Software Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Chatbots Software Market Share by Players (2017-2022)
    Table 16. Global Top Chatbots Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Chatbots Software as of 2021)
    Table 17. Ranking of Global Top Chatbots Software Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Chatbots Software Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Chatbots Software Product Solution and Service
    Table 21. Date of Enter into Chatbots Software Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Chatbots Software Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Chatbots Software Revenue Market Share by Type (2017-2022)
    Table 25. Global Chatbots Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Chatbots Software Revenue Market Share by Type (2023-2028)
    Table 27. Global Chatbots Software Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Chatbots Software Revenue Market Share by Application (2017-2022)
    Table 29. Global Chatbots Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Chatbots Software Revenue Market Share by Application (2023-2028)
    Table 31. North America Chatbots Software Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America Chatbots Software Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe Chatbots Software Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe Chatbots Software Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific Chatbots Software Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific Chatbots Software Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America Chatbots Software Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America Chatbots Software Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa Chatbots Software Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa Chatbots Software Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Intercom Company Detail
    Table 42. Intercom Business Overview
    Table 43. Intercom Chatbots Software Product
    Table 44. Intercom Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 45. Intercom Recent Development
    Table 46. Drift Company Detail
    Table 47. Drift Business Overview
    Table 48. Drift Chatbots Software Product
    Table 49. Drift Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 50. Drift Recent Development
    Table 51. Zendesk Company Detail
    Table 52. Zendesk Business Overview
    Table 53. Zendesk Chatbots Software Product
    Table 54. Zendesk Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 55. Zendesk Recent Development
    Table 56. IBM Company Detail
    Table 57. IBM Business Overview
    Table 58. IBM Chatbots Software Product
    Table 59. IBM Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 60. IBM Recent Development
    Table 61. ManyChat Company Detail
    Table 62. ManyChat Business Overview
    Table 63. ManyChat Chatbots Software Product
    Table 64. ManyChat Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 65. ManyChat Recent Development
    Table 66. Aivo Company Detail
    Table 67. Aivo Business Overview
    Table 68. Aivo Chatbots Software Product
    Table 69. Aivo Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 70. Aivo Recent Development
    Table 71. Activechat.ai Company Detail
    Table 72. Activechat.ai Business Overview
    Table 73. Activechat.ai Chatbots Software Product
    Table 74. Activechat.ai Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 75. Activechat.ai Recent Development
    Table 76. Alfred AI Company Detail
    Table 77. Alfred AI Business Overview
    Table 78. Alfred AI Chatbots Software Product
    Table 79. Alfred AI Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 80. Alfred AI Recent Development
    Table 81. BOTNATION AI Company Detail
    Table 82. BOTNATION AI Business Overview
    Table 83. BOTNATION AI Chatbots Software Product
    Table 84. BOTNATION AI Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 85. BOTNATION AI Recent Development
    Table 86. ChipBot Company Detail
    Table 87. ChipBot Business Overview
    Table 88. ChipBot Chatbots Software Product
    Table 89. ChipBot Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 90. ChipBot Recent Development
    Table 91. Cisco Company Detail
    Table 92. Cisco Business Overview
    Table 93. Cisco Chatbots SoftwareProduct
    Table 94. Cisco Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 95. Cisco Recent Development
    Table 96. Nina Company Detail
    Table 97. Nina Business Overview
    Table 98. Nina Chatbots SoftwareProduct
    Table 99. Nina Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 100. Nina Recent Development
    Table 101. Quriobot Company Detail
    Table 102. Quriobot Business Overview
    Table 103. Quriobot Chatbots SoftwareProduct
    Table 104. Quriobot Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 105. Quriobot Recent Development
    Table 106. Whisbi Company Detail
    Table 107. Whisbi Business Overview
    Table 108. Whisbi Chatbots SoftwareProduct
    Table 109. Whisbi Revenue in Chatbots Software Business (2017-2022) & (US$ Million)
    Table 110. Whisbi Recent Development
    Table 111. Research Programs/Design for This Report
    Table 112. Key Data Information from Secondary Sources
    Table 113. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Chatbots Software Market Share by Type: 2021 VS 2028
    Figure 2. Cloud Based Features
    Figure 3. Web Based Features
    Figure 4. Global Chatbots Software Market Share by Application in 2021 & 2028
    Figure 5. Large Enterprises Case Studies
    Figure 6. SMEs Case Studies
    Figure 7. Chatbots Software Report Years Considered
    Figure 8. Global Chatbots Software Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 9. Global Chatbots Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 10. Global Chatbots Software Market Share by Region: 2021 VS 2028
    Figure 11. Global Chatbots Software Market Share by Players in 2021
    Figure 12. Global Top Chatbots Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Chatbots Software as of 2021)
    Figure 13. The Top 10 and 5 Players Market Share by Chatbots Software Revenue in 2021
    Figure 14. North America Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 15. North America Chatbots Software Market Share by Country (2017-2028)
    Figure 16. United States Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 17. Canada Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 18. Europe Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Europe Chatbots Software Market Share by Country (2017-2028)
    Figure 20. Germany Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. France Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. U.K. Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. Italy Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Russia Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Nordic Countries Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Asia-Pacific Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Asia-Pacific Chatbots Software Market Share by Region (2017-2028)
    Figure 28. China Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Japan Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. South Korea Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Southeast Asia Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. India Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Australia Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Latin America Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Latin America Chatbots Software Market Share by Country (2017-2028)
    Figure 36. Mexico Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Brazil Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Middle East & Africa Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Middle East & Africa Chatbots Software Market Share by Country (2017-2028)
    Figure 40. Turkey Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Saudi Arabia Chatbots Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Intercom Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 43. Drift Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 44. Zendesk Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 45. IBM Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 46. ManyChat Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 47. Aivo Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 48. Activechat.ai Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 49. Alfred AI Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 50. BOTNATION AI Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 51. ChipBot Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 52. Cisco Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 53. Nina Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 54. Quriobot Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 55. Whisbi Revenue Growth Rate in Chatbots Software Business (2017-2022)
    Figure 56. Bottom-up and Top-down Approaches for This Report
    Figure 57. Data Triangulation
    Figure 58. Key Executives Interviewed
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Companies Included in Reports:
Intercom
Drift
Zendesk
IBM
ManyChat
Aivo
Activechat.ai
Alfred AI
BOTNATION AI
ChipBot
Cisco
Nina
Quriobot
Whisbi
Frequently Asked Questions
Chatbots Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Chatbots Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Chatbots Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

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