1 Introduction to Research & Analysis Reports
    1.1 Help Desk Software Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Help Desk Software Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Help Desk Software Overall Market Size
    2.1 Global Help Desk Software Market Size: 2021 VS 2027
    2.2 Global Help Desk Software Market Size, Prospects & Forecasts: 2016-2027
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Help Desk Software Players in Global Market
    3.2 Top Global Help Desk Software Companies Ranked by Revenue
    3.3 Global Help Desk Software Revenue by Companies
    3.4 Top 3 and Top 5 Help Desk Software Companies in Global Market, by Revenue in 2020
    3.5 Global Companies Help Desk Software Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Help Desk Software Players in Global Market
        3.6.1 List of Global Tier 1 Help Desk Software Companies
        3.6.2 List of Global Tier 2 and Tier 3 Help Desk Software Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Help Desk Software Market Size Markets, 2021 & 2027
        4.1.2 Cloud Based Help Desk Software
        4.1.3 Web Based Help Desk Software
    4.2 By Type - Global Help Desk Software Revenue & Forecasts
        4.2.1 By Type - Global Help Desk Software Revenue, 2016-2021
        4.2.2 By Type - Global Help Desk Software Revenue, 2022-2027
        4.2.3 By Type - Global Help Desk Software Revenue Market Share, 2016-2027
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Help Desk Software Market Size, 2021 & 2027
        5.1.2 Large Enterprises
        5.1.3 SMEs
    5.2 By Application - Global Help Desk Software Revenue & Forecasts
        5.2.1 By Application - Global Help Desk Software Revenue, 2016-2021
        5.2.2 By Application - Global Help Desk Software Revenue, 2022-2027
        5.2.3 By Application - Global Help Desk Software Revenue Market Share, 2016-2027
6 Sights by Region
    6.1 By Region - Global Help Desk Software Market Size, 2021 & 2027
    6.2 By Region - Global Help Desk Software Revenue & Forecasts
        6.2.1 By Region - Global Help Desk Software Revenue, 2016-2021
        6.2.2 By Region - Global Help Desk Software Revenue, 2022-2027
        6.2.3 By Region - Global Help Desk Software Revenue Market Share, 2016-2027
    6.3 North America
        6.3.1 By Country - North America Help Desk Software Revenue, 2016-2027
        6.3.2 US Help Desk Software Market Size, 2016-2027
        6.3.3 Canada Help Desk Software Market Size, 2016-2027
        6.3.4 Mexico Help Desk Software Market Size, 2016-2027
    6.4 Europe
        6.4.1 By Country - Europe Help Desk Software Revenue, 2016-2027
        6.4.2 Germany Help Desk Software Market Size, 2016-2027
        6.4.3 France Help Desk Software Market Size, 2016-2027
        6.4.4 U.K. Help Desk Software Market Size, 2016-2027
        6.4.5 Italy Help Desk Software Market Size, 2016-2027
        6.4.6 Russia Help Desk Software Market Size, 2016-2027
        6.4.7 Nordic Countries Help Desk Software Market Size, 2016-2027
        6.4.8 Benelux Help Desk Software Market Size, 2016-2027
    6.5 Asia
        6.5.1 By Region - Asia Help Desk Software Revenue, 2016-2027
        6.5.2 China Help Desk Software Market Size, 2016-2027
        6.5.3 Japan Help Desk Software Market Size, 2016-2027
        6.5.4 South Korea Help Desk Software Market Size, 2016-2027
        6.5.5 Southeast Asia Help Desk Software Market Size, 2016-2027
        6.5.6 India Help Desk Software Market Size, 2016-2027
    6.6 South America
        6.6.1 By Country - South America Help Desk Software Revenue, 2016-2027
        6.6.2 Brazil Help Desk Software Market Size, 2016-2027
        6.6.3 Argentina Help Desk Software Market Size, 2016-2027
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Help Desk Software Revenue, 2016-2027
        6.7.2 Turkey Help Desk Software Market Size, 2016-2027
        6.7.3 Israel Help Desk Software Market Size, 2016-2027
        6.7.4 Saudi Arabia Help Desk Software Market Size, 2016-2027
        6.7.5 UAE Help Desk Software Market Size, 2016-2027
7 Players Profiles
    7.1 SysAid
        7.1.1 SysAid Corporate Summary
        7.1.2 SysAid Business Overview
        7.1.3 SysAid Help Desk Software Major Product Offerings
        7.1.4 SysAid Help Desk Software Revenue in Global (2016-2021)
        7.1.5 SysAid Key News
    7.2 Klemen Stirn
        7.2.1 Klemen Stirn Corporate Summary
        7.2.2 Klemen Stirn Business Overview
        7.2.3 Klemen Stirn Help Desk Software Major Product Offerings
        7.2.4 Klemen Stirn Help Desk Software Revenue in Global (2016-2021)
        7.2.5 Klemen Stirn Key News
    7.3 Zendesk
        7.3.1 Zendesk Corporate Summary
        7.3.2 Zendesk Business Overview
        7.3.3 Zendesk Help Desk Software Major Product Offerings
        7.3.4 Zendesk Help Desk Software Revenue in Global (2016-2021)
        7.3.5 Zendesk Key News
    7.4 Salesforce.com
        7.4.1 Salesforce.com Corporate Summary
        7.4.2 Salesforce.com Business Overview
        7.4.3 Salesforce.com Help Desk Software Major Product Offerings
        7.4.4 Salesforce.com Help Desk Software Revenue in Global (2016-2021)
        7.4.5 Salesforce.com Key News
    7.5 Live Agent (Quality Unit)
        7.5.1 Live Agent (Quality Unit) Corporate Summary
        7.5.2 Live Agent (Quality Unit) Business Overview
        7.5.3 Live Agent (Quality Unit) Help Desk Software Major Product Offerings
        7.5.4 Live Agent (Quality Unit) Help Desk Software Revenue in Global (2016-2021)
        7.5.5 Live Agent (Quality Unit) Key News
    7.6 01 Communique Laboratory
        7.6.1 01 Communique Laboratory Corporate Summary
        7.6.2 01 Communique Laboratory Business Overview
        7.6.3 01 Communique Laboratory Help Desk Software Major Product Offerings
        7.6.4 01 Communique Laboratory Help Desk Software Revenue in Global (2016-2021)
        7.6.5 01 Communique Laboratory Key News
    7.7 247NetSystems
        7.7.1 247NetSystems Corporate Summary
        7.7.2 247NetSystems Business Overview
        7.7.3 247NetSystems Help Desk Software Major Product Offerings
        7.4.4 247NetSystems Help Desk Software Revenue in Global (2016-2021)
        7.7.5 247NetSystems Key News
    7.8 Abacus Systems
        7.8.1 Abacus Systems Corporate Summary
        7.8.2 Abacus Systems Business Overview
        7.8.3 Abacus Systems Help Desk Software Major Product Offerings
        7.8.4 Abacus Systems Help Desk Software Revenue in Global (2016-2021)
        7.8.5 Abacus Systems Key News
    7.9 ActiveCampaign
        7.9.1 ActiveCampaign Corporate Summary
        7.9.2 ActiveCampaign Business Overview
        7.9.3 ActiveCampaign Help Desk Software Major Product Offerings
        7.9.4 ActiveCampaign Help Desk Software Revenue in Global (2016-2021)
        7.9.5 ActiveCampaign Key News
    7.10 Advanced Software Products Group
        7.10.1 Advanced Software Products Group Corporate Summary
        7.10.2 Advanced Software Products Group Business Overview
        7.10.3 Advanced Software Products Group Help Desk Software Major Product Offerings
        7.10.4 Advanced Software Products Group Help Desk Software Revenue in Global (2016-2021)
        7.10.5 Advanced Software Products Group Key News
    7.11 SeamlessDesk
        7.11.1 SeamlessDesk Corporate Summary
        7.11.2 SeamlessDesk Business Overview
        7.11.3 SeamlessDesk Help Desk Software Major Product Offerings
        7.11.4 SeamlessDesk Help Desk Software Revenue in Global (2016-2021)
        7.11.5 SeamlessDesk Key News
    7.12 Spiceworks
        7.12.1 Spiceworks Corporate Summary
        7.12.2 Spiceworks Business Overview
        7.12.3 Spiceworks Help Desk Software Major Product Offerings
        7.12.4 Spiceworks Help Desk Software Revenue in Global (2016-2021)
        7.12.5 Spiceworks Key News
    7.13 ZOHO Corporation
        7.13.1 ZOHO Corporation Corporate Summary
        7.13.2 ZOHO Corporation Business Overview
        7.13.3 ZOHO Corporation Help Desk Software Major Product Offerings
        7.13.4 ZOHO Corporation Help Desk Software Revenue in Global (2016-2021)
        7.13.5 ZOHO Corporation Key News
    7.14 LogMeIn
        7.14.1 LogMeIn Corporate Summary
        7.14.2 LogMeIn Business Overview
        7.14.3 LogMeIn Help Desk Software Major Product Offerings
        7.14.4 LogMeIn Help Desk Software Revenue in Global (2016-2021)
        7.14.5 LogMeIn Key News
    7.15 Freshworks
        7.15.1 Freshworks Corporate Summary
        7.15.2 Freshworks Business Overview
        7.15.3 Freshworks Help Desk Software Major Product Offerings
        7.15.4 Freshworks Help Desk Software Revenue in Global (2016-2021)
        7.15.5 Freshworks Key News
    7.16 Genesys
        7.16.1 Genesys Corporate Summary
        7.16.2 Genesys Business Overview
        7.16.3 Genesys Help Desk Software Major Product Offerings
        7.16.4 Genesys Help Desk Software Revenue in Global (2016-2021)
        7.16.5 Genesys Key News
    7.17 Vision Helpdesk
        7.17.1 Vision Helpdesk Corporate Summary
        7.17.2 Vision Helpdesk Business Overview
        7.17.3 Vision Helpdesk Help Desk Software Major Product Offerings
        7.17.4 Vision Helpdesk Help Desk Software Revenue in Global (2016-2021)
        7.17.5 Vision Helpdesk Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer